Thank you for shopping with Logniture! We are dedicated to delivering your unique, handcrafted pieces securely and efficiently.
Order Processing
All orders are processed within 3-5 business days after receiving your order confirmation email. You will receive a notification once your order has shipped, which will include tracking information.
Shipping Rates & Delivery Estimates
Shipping charges and delivery estimates will be calculated and displayed at checkout. Due to the unique and handcrafted nature of our products, delivery times vary based on item availability, customization, and shipping location:
Standard Shipping (Domestic – EU): Typically arrives within 3-7 business days.
International Shipping (Worldwide): Typically arrives within 3–8 business days, depending on your region.
Special Orders & Custom Pieces
Custom and made-to-order items require additional production time. Estimated timelines will be communicated clearly during the ordering process.
Shipping Locations
We offer shipping within Croatia, across Europe, and internationally worldwide. If your country is not listed at checkout, please contact us directly at logniture@gmail.com to discuss alternative shipping arrangements.
Shipment Confirmation & Tracking
Once your order ships, you will receive a shipment confirmation email containing your tracking number(s). Please allow up to 48 hours for the tracking information to update.
Duties, Taxes & Customs Fees
International shipments may be subject to import duties, taxes, and customs fees. These charges are the responsibility of the customer.
Damages
In the unlikely event your item arrives damaged, please immediately notify the courier, especially if you see that the package is damaged from the outside. Contact us immediately at logniture@gmail.com with your order number and clear photos of the damaged product. We will promptly evaluate the issue and work with you to provide a satisfactory resolution.
Returns & Exchanges
Please refer to our Return Policy for detailed information about returning or exchanging items.
Questions or Concerns?
For any shipping-related inquiries or special requests, please contact us at logniture@gmail.com. We’re here to help!
Hrvatski